We are a military family operating out of our garage. We strive to ship in 1-2 weeks, but sometimes there are unexpected demands of the Army that will delay us. We will be sure to keep you updated if, and when, this happens. Thank you for your support!
Please inquire about additional shipping charges when purchasing from Alaska, Hawaii, or Puerto Rico.
HOW DO WE MAKE OUR FLAGS?
All of our flags are handmade as they are ordered. They can vary in appearance in regards to burning patterns, knots, color depth and sheen. Knots can run deep and can present themselves in the stars. They also burn and hold stain differently, which will be noticeable throughout the stripes. Sap is a natural product of pinewood and may be present on your flag. It can cause a slight blemish in the coloring. Neither stains nor sealers prevent the sap from seeping therefore it could come through in the future.
Each flag has some level of charring which can cause the flag to slightly curl because the wood constricts when burned. It can also cause small gaps between the pieces of wood as the flag adjusts to its new elements once shipped. We carefully inspect each stripe and union before assembly and discard any piece presenting concern to prevent this from occurring, but we can’t guarantee it.
WHAT IS THE DIFFERENCE BETWEEN FINISHES?
Natural – one layer of a topcoat is applied to protect the stain.
Weather Protected- If you plan on hanging your flag outside, we recommend adding this finish. We use a Spar Urethane that forms a protective barrier against rain and moisture and also has UV blockers to reduce the sun's graying and fading effects. It contains special oils that allow the finish to expand and contract with the wood as seasons and temperatures change.
HOW DO I RECEIVE MULTIPLE ITEM ORDERS?
If you order several products, each one will be sent in a separate package (in most cases).
HOW DO I PLACE AN ORDER?
Simply choose your product from the drop-down menu on the product page then click the “Add to cart!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.
Business Address: 23 Masters Ridge, Southern Pines North Carolina 28387, United States
E-Mail: info@eaglewoodflagcompany.com
Phone: +1 512-484-9694
